Frequently Asked Questions

1. Animal Testing & Vegan/Vegetarian Suitable Products

Collection Cosmetics, or any third party acting on our behalf, has never conducted and will never conduct any animal testing on any of our products. The European safety assessments conducted on our products do not require animal test data.
Please click here for a full list of products which are not be suitable for vegetarians or vegans and the detail of the product ingredients which might be relevant.

2. Job Opportunities

Please head to our careers page here to discover any vacancies then apply for the role direct through the same link.
Unfortunately Collection does not accept speculative model applications for our campaign photo shoots, the models are selected via professional agencies.

3. Newsletter

To sign up to our newsletter please enter your name and email address in the form at the bottom of this page.

4. Press & Charity Queries

Please send all PR queries direct to our PR agency: collection@lfbeauty.com – we take time to read through all press queries but regrettably can only respond to opportunities of interest due to the high volume of requests we receive. Thank you for your interest in our brand.

5. Product Availability

The following retailers stock Collection online:
  • Boots
  • Superdrug
  • Asda
  • Morrisons
  • Wilko
  • Amazon
Collection is available from selected outlets of the following retail stores in the UK:
  • Boots
  • Superdrug
  • Asda
  • Morrisons
  • Wilko
  • Tesco
  • Sainbury's
  • Semichem
  • Lloyds Pharmacy
  • Gordons Chemists
  • Independent Chemists
Collection is also available in the following countries:

6. Product Queries and Contact Information

You can either email our Customer Support Team on collection@meiyume.com or write directly to:

Customer Support, LF Beauty UK Ltd, Aintree Avenue, White Horse Business Park, Trowbridge, Wiltshire, BA14 0XB

We will endeavour to respond to your email or letter within two weeks of receiving it.